It’s best to remove and reinstall Wacom drivers when upgrading to a newer OS or troubleshooting your device. You might need to do this to resolve any issues your computer or tablet might be experiencing. This article will explain how to uninstall Wacom drivers for Windows 10 and Mac OS.
Table of Contents
Alternatives to Uninstalling the Wacom Driver
Before we start, just to let you know: there are several other things you can try before reinstalling. This really should be your last resort if you’re troubleshooting your driver. You could try restarting the service driver for Windows and Mac or simply restart your computer.
An alternative is to uninstall the driver as normal. Before that, you can create a new user account, to which you can log in when you install the driver. On this user, test the device to see what the issue is. It might be something with your original account or your user preferences. It’s possible to uninstall user preferences manually.
How to Uninstall in Windows 10
First, disconnect the Cintiq or tablet from your computer. This doesn’t apply to Wacom Pen Computers. Eliminate the USB dongle from it if you are using a Wireless Kit. In case your tablet is equipped with a Bluetooth connection, make sure that both the Bluetooth on your computer and your tablet are turned Off.
Go to Programs and Features under Control Panel. From this list, uninstall any Bamboo, Wacom Tablet, or tablet entries. Another option if the above approach doesn’t work is trying to uninstall the drivers from your device manager. If it works, you can proceed to restart your computer. If not, keep reading.
From the start menu, run device manager. Click Show Hidden Devices under View. Typically, you will find Wacom Drivers under ‘Human Interface Devices’). Proceed to uninstall these. Then, restart the computer.
Go to Wacom’s site to download and install the latest driver. Follow the steps below after running the downloaded installer. Restart the system after the installation is complete.
After logging back in, reconnect the Cintiq or tablet. Docking stations, monitor ports, keyboard ports, and USB hubs can cause inconsistent behavior, so avoid them.
To test your tablet, open it. This is a .exe file under /Programs/Tablet/Wacom or Pen Settings in Wacom Desktop Center.
Before restoring any backed-up user preferences, test all pen and button functionality. The old file might be corrupt if there are any issues after you’ve reinstalled your user preferences. You need to recreate the settings, so regrettably, you must uninstall the user preferences again.
Test the tablet in Safe Mode if you’re still encountering malfunction. The issue is not caused by basic device drivers and default settings if it doesn’t occur in safe mode.
Under Device Manager, look for Wacom drivers in all areas as a last resort. To be sure, delete every single file and/or folder with “Wacom” in the name from your system. However, exercise extreme caution when deleting system files.
Windows 10 has an automatic backup feature, due to which it is not possible to remove a driver completely. If drivers are broken or deleted, it will restore their installations. This might result in an inability to install drivers that have problems. This also explains why you have issues like display problems, lack of a wi-fi hitch, no sound, or others even though you have the latest version drivers or it looks like there are no problems with the drivers.
Popular Ways to Remove Drivers on Windows 10
Due to the abovementioned features of Windows 10, these ways might not remove the programs. The first method is to uninstall them from Programs and Features. Press Win + R to open Run with Windows. Type run-control-windows-10 into control and press Enter. Go to Programs and Features, right-click, press Uninstall. Restart your computer.
The second way is a single click solution via Driver Talent download. It will save you a lot of time from searching for the right driver downloads. Driver Talent is a professional and reliable Windows 10 driver update and download utility. With Driver Talent, it’s said you can obtain and install the safest and best-matched driver updates. It’s also possible to uninstall device drivers very fast using the software.
Uninstall Wacom in MAC OS
You begin much the same way as with Windows 10. Disconnect the Cintiq or tablet from your computer. This doesn’t apply to Wacom Pen Computers. Eliminate the USB dongle from it if you are using a Wireless Kit. In case your tablet is equipped with a Bluetooth connection, make sure that both the Bluetooth on your computer and your tablet are turned off.
Open apps in the Finder and look for the Wacom Tablet folder. Open the Wacom Tablet Utility and click on Uninstall in the Tablet Software. The system might ask you for admin credentials to perform this action. At the lower left of the menu, click the unlock icon to complete this.
Restart the computer once the software has been removed. Then, go to Wacom’s site to download and install the most recent product. Run the installation program and follow the steps in the wizard after opening the downloaded DMG file.
Restart your computer once the installation is finished. After logging back in, reconnect the tablet. Remember the inconsistent behavior we mentioned earlier.
To test your tablet, open Wacom Tablet under System Preferences. These should be under Apple or Wacom’s Pen Settings. Inspect all button and pen functionality before restoring user preferences. To avoid issues and malfunctioning, we recommend cleaning all Wacom related files thoroughly. There is no guarantee this will do the trick. If it doesn’t, run CCleaner to locate all annoying files associated with the Wacom driver and delete them.
If you’re still experiencing issues, try going in manually to delete any files the CC or uninstaller might have missed. It’s a good idea to run risk permission repair and restart your computer.