Whether you’ve moved out of the industry, found a better website-designing host, or simply don’t need Wix anymore, we’ve got the process of deleting your Wix account covered.
However, before you start this article, you should know that it’s not a quick process. Wix makes it mandatory for you to delete or transfer all of your projects, services, and domains, as well as letting your existing subscriptions run their course before you can actually permanently delete your account. As such, you could start the process today and yet not be able to finalize account deletion until, say, your year-long subscription expires in early 2022.
To learn how to delete your Wix account, follow our step-by-step guides below. For any additional information or queries, see our FAQs at the end of this article.
How to begin the deletion process
To delete your Wix account, you first have to do 3 things: delete or transfer your Wix services, your sites, and then lastly your Wix domains. Let’s learn how.
Deleting Subscriptions and Services
- Open up your preferred web browser and navigate to the Wix website; sign in using your Wix credentials
- Click your Profile icon in the top right of the page
- From the drop-down menu, select ‘Premium Subscriptions’
- You’ll be directed to a list of all of your premium subscriptions, click the ‘Show More’ three dots icon next to the first subscription
- Lastly, click ‘Cancel Plan/Mailbox/Domain/App’ and follow any on-screen instruction to confirm the deletion
- Note: Deleting your subscription only ensures that it will not be automatically renewed once it comes to the end of its current billing period. You will however still have to allow this subscription to lapse (i.e. reach the end of said period) before you can delete your account.
Deleting Sites
- Open up your preferred web browser and navigate to the Wix website; sign in using your Wix credentials
- Click ‘My Sites’ in the top-left to take you to your My Sites dashboard
- Next, click ‘Site Actions’ on the first site, and from the pop-up menu, select ‘Move to Trash’
- To confirm deletion of the site, click ‘Move to Trash’ one more time
- Repeat until all of your sites have been deleted
Remove domains from your account
- Open up your preferred web browser and navigate to the Wix website; sign in using your Wix credentials
- Click your Profile icon in the top right of the page
- From the drop-down menu, select ‘Domains’
- Click the ‘Show More’ three dots icon next to the first domain
- From the pop-up menu, select ‘Remove from Wix’
- To confirm domain deletion, next click ‘Remove Domain’
- Finally, click ‘Close’
Transfer Wix services, sites and domains to another user
- Instead of deleting your Wix services, sites and domains, you can transfer them to another person, to do so, first open up your preferred web browser and navigate to the Wix website; sign in using your Wix credentials
- Click ‘My Sites’ in the top-left to take you to your My Sites dashboard
- Next, click ‘Site Actions’ on the first site, and from the pop-up menu, select ‘Transfer Site’
- Enter the email address of your intended recipient
- Now, fill out the ‘Transfer Ownership’ form which pops up once you’ve entered the email address
- Note: At this stage, you can select all of the additional services etc. which you wish to transfer to the new owner
- Once you’ve double-checked that you’ve filled out the form correctly, click ‘Next’
- Review your choices, and once happy, click ‘Transfer Ownership’
Delete your Wix account
Once you’ve deleted or transferred all necessary elements (as shown above), you can finally delete your Wix account.
- Open up your preferred web browser and navigate to the following page:
https://support.wix.com/en/article/closing-your-wix-account - Scroll down to Step Four, and open that up by hitting the ‘show more’ arrow.
- Follow the instructions and the blue hyperlink to take you to the final account deletion page.
- Once there, click ‘Close Wix Account Now’ and follow the on-screen instructions to finalise the deletion of your Wix account
And there you (finally) have it! Not a quick process, by any means, but thanks to our carefully researched and written guide, you can still easily delete that unwanted Wix account of yours, whilst deleting or transferring your sites, services, and domains as you go.
For any additional information or unanswered queries, please see our FAQs below.
Frequently asked questions
Why would I want to delete my Wix account?
Wix – an Israeli cloud-based web-development software services company, through which users can build and design their own websites – is a fantastic tool for web designers, and has gained a great deal of popularity in recent years.
However, that doesn’t mean that the time might not come when you find yourself needing to delete your Wix account. Perhaps you can no longer afford the subscription, or you’ve simply found a better site or tool to complete your work.
Maybe you’ve moved on from your previous line of work and are no longer in the web-designing game; as such, you’ve no further need for Wix.
Whatever your reasons, we’re here to help, and since the Wix account deletion process is quite a long, drawn-out one, we think some help is exactly what you could use.
What happens when I delete my Wix account?
Because of all the steps, you have to take before you can actually, finally, delete your Wix account, you’ll learn exactly what happens as you go through the process. In short, however, all of your sites will either be trashed or transferred to a new owner, along with your Wix services and any Wix domains in your name.
What won’t happen, is that your details and information are deleted from Wix’s database. To ensure that alongside our account deletion your information is also deleted from the database, you’ll have to specifically make that request of Wix – click here.
Can I recover an accidentally deleted Wix account?
No, unfortunately not. However, given that you have to go through quite the rigamarole to finalize your account deletion, and may have to wait weeks, even months before you’re allowed to delete it (assuming you have subscriptions to let run out, etc), then you’ve got plenty of time to contemplate the deletion of your account. As such, it’s no wonder there’s no going back!
How long do I have to wait before deleting my Wix account, once I’ve deleted my domains and subscriptions?
For subscriptions, you’ll have to wait until they run out (i.e. once you’ve passed the end date of their stated billing period). For domains, however, once you’ve deleted them you’ll have to wait until the ‘Redemption Period’ is over, and is therefore no longer registered, and has been released to the domain market. This process can take up to 80 days. To check whether your domain is still in the redemption period or not, go to www.whois.com, and enter the site address.
