Chegg is an incredibly popular academic technology company providing a number of useful services such as a math solver, help with writing, tuition, textbook rentals, and the ability to search for internships. The name of the company says it all in terms of the company’s ethos, Chegg is derived from Chicken and Egg, referring to the Catch-22 situation many students face when first trying to find a job – that is you need the experience to get a job and you need a job to gain experience.
Although at its core the company is trying to help students, there has been a number of related controversies whereby students who ask for help with their assessments often receive it without anyone raising concerns. It is considered unethical in the academic circles for students not to attempt the work in accordance with the standard of their institutions which typically means the work should be original.
This in and of itself is not the company’s fault as they do not encourage the behavior. It is each student’s responsibility to ensure they are adhering to the rules of their institution and different institutions have slightly different guidelines.
For most people, a subscription to Chegg services is a fix to a problem such as helping find an internship or study for a math test, after which they no longer require the subscription.
Cancelling a Chegg Subscription
If you think you’ll need to use the service again in the near future and might have the benefit of having any of your previous work/ interactions saved, then simply canceling your subscription might be the best answer for you.
Canceling your active subscriptions means you can still use them until the next billing date, but not after and no further money should be withdrawn via your payment method.
To cancel a subscription:
- Log in to your Chegg account
- Navigate to your settings and select a subscription
- Select cancel subscription on the right side
- You can click here to go directly to your subscriptions
Closing a Chegg Account
If you think that you will never want to use the service again, because maybe you have finally completed your education (congratulations!) or have found a better service then it might be a good idea to close your account.
Closing your account means all your data is deleted and you can feel secure that your online footprint will be somewhat reduced, and that data cannot be used for another purpose in the future.
Chegg doesn’t make it easy to close your account, but it’s not impossible. First, you need to complete all your subscriptions and cancel them, return any textbooks you have borrowed and receive confirmation of their safe return and finally wait until the loan date is complete for any e-textbooks. You can view any ongoing activity on your account.
Once you have completed the above you will need to contact Chegg directly either by telephone, chat, or Twitter. The links are on their website. They may advise you to send an e-mail to confirm the request.