Does GameStop Repair Xbox 360s?

GameStop – purveyors of all things gaming, from consoles and headsets, to controllers and the games themselves – was recently saved from bankruptcy by an online community of customers who invested in the company. As a seller of Xboxes and PlayStations, it’s entirely normal to wonder whether GameStop will repair your Xbox 360 or not.

Unfortunately, the answer is: GameStop generally does not offer a repairs service, and therefore will most likely not offer to repair your broken Xbox 360. It’s possible that you may find out some useful information about having your 360 repaired if you ask someone who works in GameStop. Even if they can’t fix it themselves, they may be able to point you in the direction of someone who does.

However, if you need to get your Xbox 360 repaired, then we highly recommend that you take it to a professional tech repairs store. There are usually plenty of these types of stores in all major cities, offering services from smartphone and laptop repair, to camera and game console repair.

Alternatively, you could always trade-in your broken Xbox 360 for cash or credit at your local GameStop, and use the money to put towards buying yourself a new (likely second-hand, but at least working) Xbox 360.


How do you know when an Xbox 360 is broken?

Xbox 360s were infamous for their ‘Red Rings of Death’. Once the power on button was circled on all four ‘sides’ by red LED lights, you knew that your Xbox 360 was essentially kaput. Now, whilst it is possible to bring a ‘dead’ 360 back from the grave, it does require extensive knowledge of the tech, and professional help.

However, there are other ways your Xbox 360 can break that are less obvious than the Red Ring of Death. You may get a single flashing (red) light on your console, or no indication of a problem at all. A single flashing light tells you that your console is overheating; perhaps choked up with dust or placed somewhere without enough space around it to keep it cool.

Basically, however, if your Xbox 360 isn’t performing as it should, or as it once did, you can generally take this as a sign that your 360 is at least part-ways broken.

Can you repair an Xbox 360 DIY?

Depending on the level of damage done to your Xbox 360, you can attempt to repair it at home. If you have a flashing light indicating your console is overheating, turn off the console and let it cool down. Try to remove any dust from the fan area with a vacuum cleaner nozzle, and then when you reboot your Xbox 360, make sure it is not pressed up against a wall, or against any other obstructions which might cause it to overheat again.

Alternatively, you can simply restart the Xbox 360 by holding in the power button until the restart cycle begins. Furthermore, once off, you could attempt a deep clean of your Xbox 360 which might solve any issues caused by general use. 

To do so, watch some YouTube tutorials on how to open and clean an Xbox 360. You will likely need a can of pressurized air, a microfiber cloth, a duster, and maybe even some cleaning alcohol and cotton buds (Q-tips).

If none of these methods solve your problem, seek professional help.

Where can I get my Xbox 360 repaired?

Microsoft itself still offers Xbox 360 repairs. Simply go onto the Microsoft website and search for Xbox repairs. You should be able to arrange with a member of the Microsoft Support staff for a repair order for your Xbox 360 to be drawn up. You’ll then either package up and post off your 360, or package it and have it collected.

Repairs arranged this way are the most surefire way to resolve any issues with your Xbox 360, though they may also be the more expensive method of repairing your console. They should be completed within a couple to a few weeks.

Alternatively, you can take your Xbox 360 into a local repair store which offers technology repairs services (such as for laptops, smartphones, game consoles and so on). They may offer to repair your Xbox faster and for less money; however, they may not be as knowledgeable about Microsoft products as Microsoft themselves.

How much does it cost to get an Xbox 360 repaired?

The cost of repairing your Xbox 360 depends entirely on how badly it’s damaged, and where you choose to take it to get repaired. On average, however, you can expect to pay somewhere in the vicinity of $150 for a full repair.